Groupware Software as a Service (SAAS)
 Fully Integrated Applications
A Kanyo intranet includes a complete suite of online collaboration & communication applications giving you a wide range of administration tools that help you maximize the effectiveness of your intranet.
File Manager
Securely share documents, files, and other information with your organisation, remote workers, and business partners. Your authorized users have secure access to key files at any time from anywhere. Locate the information you need quickly and easily with Advanced Search and the optional Full-Text Search feature. Personal file directories also provide a secure location to store your own files safe in the knowledge that they are secure, backed up and accessible from anywhere.
 Online Calendar
Keep track of personal appointments, group meetings and company-wide events. Check people’s availability using the Group Planner feature. Securely share access to your calendar with colleagues who need to know your schedule, while maintaining the privacy of your personal meetings.
Contact and Business Directory
Share external contacts throughout your organisation or keep them private. Link/Store information for your key contacts both inside and outside your company and access it from anywhere in the world using a simple web browser.
Customer Relations Manager
Log all customer meetings, emails, letters etc. Rate the progress of each intervention. Link items within the calendar or address book and attach files of additional information (reports, spreadsheets etc). You can also prioritize and delegate tasks to other members of staff. CRM builds an audit trail enabling anyone within your organisation to access information on your organisations interaction history with various customers
Task Manager
Create and keep track of personal action items. Easily follow the progress of a task from start to completion and view status by owner or category. The powerful search tool will locate the relevant tasks.
Discussion Forums
Exchange important ideas and information in a structured, hierarchical “thread”.
Opinion Polls
Create, distribute and manage online surveys across your organisation. Build consensus among co-workers or simply understand what your group is thinking. Comprehensive reporting that will help you make better-informed decisions for your group or business.
Knowledge Base
Share, retain and centralise company wide information & data using our Knowledgebase. Enable your employees to post and answer question, publish articles and collaborate on content. Attach files and other documents, allow users to rate and vote on each file and have an audit trail created of when documents have been added or modified.
Helpdesk Ticketing system enabling the user to assign and prioritise tasks, monitor progress of tasks and with creation of audit trail enable these tasks to be modified part way through.
Trouble Ticketing System Ticketing system enabling the user to assign and prioritise tasks, monitor progress of tasks and with creation of audit trail enable these tasks to be modified part way through.
Resources
Keep track of your products, laptops/projectors etc This module enables you or your staff to log and book out everything from meeting rooms to projectors and have this visibly available for all to see.
Intranet
Have a who’s who section of those within your organisation. Have a news feature for that day or promote special events or achievements. One of the most useful applications is having a centralised store of files, from contract templates to images. Particularly useful for Human Resource departments, allowing storage and central access location for policy and procedure documentation, health and safety legislation data, travel expense forms, annual leave requests and absent notes etc.
Administration Tools
Kanyo provides a simple and powerful set of tools to manage and monitor usage of your intranet. You’ll also have access to a wealth of configuration options so you can easily customize your intranet site to your organization’s needs.
Video
Through a partner organisation we can integrate desktop video conferencing enabling up to 100 users to communicate and collaborate instantly. The administrator can control who is visible with up to six users visible at a time. This technology also enables you to create and send video emails to your clients or have these embedded within your website. This is ideal for product demonstration purposes or as a form of online training. Again, as all this is web based there is no need for software or to travel to meetings simply log on and communicate remotely.
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